What is personal information?
By personal information, or data, we mean any information that might allow you to be identified, such as your name, address, date of birth, credit card details, I.P. address, photo or video image or voice recording, information regarding what activity or event you have shown interest in or the pages you have accessed on our website.
How do we collect personal information from you?
· Through meeting face-to-face or over the telephone
· When you send us an online form or an email
· From the public domain;
o Even if you have not directly given us your information we might already know something about you because you have engaged with one of our events or activities via social media, including (but not limited to) Facebook, Twitter, Instagram, YouTube or Linked In.
Why do we collect personal information?
· To keep you informed of other events and services we provide or are involved with.
· To comply with legislation as required by the Government.
How will you use the information I provide?
· To send communications you have requested via our online forms.
Who do we share your information with?
· We may share data you provide as part of your registration for Bubble Rush with trusted third parties for our email communications, our regulators, and with law enforcement authorities.
· We do not sell any data to any third party.
· We will tell you how we collected any personal information about you and you have the right to see what personal information we have and the right to tell us not to keep it. You can do this using the contact details on this website.
· For direct marketing communications we collect data only with your explicit consent, which you may withdraw at any time. We will enable you to record your preferences using tick boxes at various points when we communicate with you.
Using our website
· If you use our website, we will store data about your internet browser, I.P. address, the timings of your visits, and a record of which pages you looked at.
Use of cookies
· Like many other websites, our websites use cookies. Cookies are small files stored on your computer that allow websites to recognise you when you visit. They store data about your browsing history but will not identify you as an individual. This helps us to improve our website and deliver a better more personalised service.
· We collect information that enables us to manage and secure technology and provide insight about its use as follows:
o Cookies that analyse visitors to our website and social media pages.
o Cookies that provide social media adverts tailored to you.
o Social media advertising programmes e.g. Facebook
· You can switch off cookies in your browser preferences but doing so may result in a loss of functionality when using our website.
What is the legal basis for you processing personal information?
· Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:
o We have a contractual obligation when processing data relating to information you sign up to receive.
o We have a legitimate interest when balancing the interests of our charity partners need to fundraise against your rights and freedoms and considering your reasonable expectations about how your personal information is used.
o However, you are in control of your information and the information we send you and can make changes at any time. Every time you hear from us we will give you the chance to change the information you want to receive from us.
What about sensitive information?
· GDPR recognises ‘sensitive personal data’ or ‘special categories of data’ covering health information, race and ethnicity, religious or philosophical beliefs and political opinions, among other things.
· We do not collect these types of information unless there is a clear reason to do so.
· If we collect these types of information we will make it clear to you what our legitimate interest is and any other legal grounds for processing this information.
Security
· We take your security and privacy seriously. When we collect your personal information, we use a variety of technical processes to prevent unauthorised access including firewalls, digital surveillance, and encryption.
· Any sensitive information you send to us either directly or via a third party (e.g. a communication platform) will be encrypted.
· We advise you to check the privacy policy of any organisation before sharing your information.
· Under GDPR you have rights including:
o Your right of access: You have the right to ask us for copies of your personal information. For Subject Access requests relating to your personal information please email us.
o Your right to rectification: You have the right to ask us to rectify information you think is inaccurate. You also have the right to ask us to rectify information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete. If you just want to change the personal information you have provided to us at any time then please email us or call our office.
o Your right to erasure: You have the right to ask us to erase your personal information in certain circumstances.
o Your right to restriction of processing: You have the right to ask us to restrict the processing of your information in certain circumstances.
o Your right to object to processing: You have the right to object to the processing of your personal data in certain circumstances.
o Your right to data portability: You have the right to ask that we transfer the information you gave us to another organisation, or to you, in certain circumstances
o You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you. Please contact us if you wish to make a request.
By using our website and services you agree to be bound by the terms of this statement.
Review of this policy:
This policy was reviewed on 5 April 2022
This statement may change from time to time, for example, if the law around information changes or for operational purposes. We advise you to visit this page regularly to keep up to date with any changes.